STEP 1: Go to Claims page.
1. Click on Main Menu.
2. Click on Claims.
STEP 2: Assign the submitted claim
1. Hover your cursor over the assign button and select your own name from the menu.
2 Click on Yes.
3. Click on the Claim you assigned to yourself.
4. Click on the Reject button for a transaction you need to reject.
5. In the Reject window, enter a reason for rejecting the transaction and click Reject.
6. In the Confirmation window click Yes. The rejected Transaction will be removed from the Claim.