Skip to main content
Diversys Helpdesk Help Center home page

Contact Us: 1-833-483-7797
Email: support@diversys.com

  1. Diversys Helpdesk
  2. General

General

Reports

  • How to Create a Collected Products Report
  • How to Create a Performance Report

FAQ

  • Troubleshooting
  • How do I Reset my Password
  • What is a transaction?
  • What is an infield user?
  • What are Paper Forms?
  • How do I log into the Mobile App?
See all 8 articles

Transactions & Claims

  • Adding Service Charges to Transactions
  • How to Conduct a Three-Part Transaction
  • How to Restrict the Number of days Adjustments can Occur
  • How to Print the QR Code
  • How to Request Changes to a Claim
  • How to Reject a Claim
See all 18 articles

User Management

  • How to Manage Participant User Numbers
  • How to Manage the Number of Users in your Account
  • How to Temporarily Disable a User
  • How to Invite an Unregistered Participant as a New User
  • How To Create Site QR Codes
  • How to Request Adjustment in a Participant’s Application
See all 9 articles

Setup & Configuration

  • Configuring Group Rates
  • How to Create Set Distance Limit for Transactions
  • Configuring Special Rates
  • Configuring Flat Rates
  • Configuring Unit Rates 
  • How to Edit Participant Application Forms
See all 8 articles
Diversys Helpdesk